Sonnate
Bespoke AI concierges for service businesses.
Artifacts
Why
Service businesses often lose customers between interest and booking because their information and scheduling systems are fragmented.
Approach
The assistant connected salon-specific retrieval with existing booking and scheduling workflows, helping customers choose services and stylists.
Results
The system was deployed for production clients as a booking and engagement layer.
Things I got wrong
A general chatbot was less useful than a narrow assistant grounded in the client's real services, staff, and booking constraints.
Future work
Kept as entrepreneurship work, separate from the main ML, signal-processing, and statistical-modelling narrative.